Client Background
FKL is a mid-sized startup in the EdTech and Social Wellbeing space, backed by educators and mental health professionals. Their mission is to provide a safe environment for children to communicate online and a parallel platform for adults to connect, oversee, and guide.
With rising concerns about online safety, FKL wanted to disrupt the messaging space by building a digital wellbeing app that puts child protection first.
The Challenge
Before building FKL, the team identified major gaps in existing platforms:
- No dedicated safe space for kids to communicate without harmful exposure
- Increasing parental and educator concerns about cyberbullying and unsafe interactions
- Lack of moderation tools, guided prompts, or child-friendly designs in mainstream apps
- Needed a balance between security, usability, and scalability to serve both children and adults
Key Features Developed
Secure Registration & Profiles
Minimal data for kids, MFA for adults
Real-Time Messaging
Fast, reliable, with history access
AI + Human Moderation
Instant flagging and review of inappropriate content
Guided Chat Prompts
Conversation starters and structured topics for children
Reporting & Feedback
Easy-to-use system for flagging issues
Admin Panel
User management, analytics, and live moderation dashboard
Our Solution
- We partnered with FKL to design and develop a cross-platform messaging app with safety at its core.
- Kids Talking to Kids: A fully moderated, child-safe space with guided prompts and content filters.
- Adults Talking to Adults: A separate channel for parents, educators, and professionals to collaborate and oversee.
- The app integrates real-time AI + human moderation, secure authentication, reporting tools, and an admin dashboard for oversight and analytics.
Technologies Used
- Frontend: React Native (cross-platform)
- UI/UX: Tailwind CSS for child-friendly responsive design
- Authentication: Firebase Authentication (with MFA for adults)
- Backend: Node.js + Express
- Database: PostgreSQL
- Messaging & Notifications: Firebase Cloud Messaging
- Moderation Tools: AI-based filtering + expert human moderation
Development Process
- Total Duration: 4 Months
- Setup: Environment setup, onboarding
- Design Phase (3–4 weeks): Wireframes, prototypes, user flow mapping
- Alpha Phase (2 weeks): MVP with messaging + moderation features
- Production Phase (2 weeks): Final build, QA testing, app launch
Tangible Result
- 99.9% uptime with Firebase + AWS-backed hosting
- <2 seconds message delivery latency
- High adoption among pilot testers (educators & child therapists)
- 100% flagged content is moderated within seconds
- 40% increase in kid-to-kid interactions through guided prompts
Team Structure
- 1 Project Manager
- 2 React Native Developers
- 1 Backend Developer
- 1 UI/UX Designer
- 1 QA Engineer
- An agile process ensured iterative testing, with educators and child therapists piloting the app to refine usability and safety.
Team Structure
- 1 Project Manager
- 2 React Native Developers
- 1 Backend Developer
- 1 UI/UX Designer
- 1 QA Engineer
- An agile process ensured iterative testing, with educators and child therapists piloting the app to refine usability and safety.
Our Solution
- We partnered with FKL to design and develop a cross-platform messaging app with safety at its core.
- Kids Talking to Kids: A fully moderated, child-safe space with guided prompts and content filters.
- Adults Talking to Adults: A separate channel for parents, educators, and professionals to collaborate and oversee.
- The app integrates real-time AI + human moderation, secure authentication, reporting tools, and an admin dashboard for oversight and analytics.
Technologies Used
- Frontend: React Native (cross-platform)
- UI/UX: Tailwind CSS for child-friendly responsive design
- Authentication: Firebase Authentication (with MFA for adults)
- Backend: Node.js + Express
- Database: PostgreSQL
- Messaging & Notifications: Firebase Cloud Messaging
- Moderation Tools: AI-based filtering + expert human moderation
Development Process
- Total Duration: 6 Months
- Setup: Environment setup, onboarding
- Design Phase (3–4 weeks): Wireframes, prototypes, user flow mapping
- Alpha Phase (2 weeks): MVP with messaging + moderation features
- Production Phase (2 weeks): Final build, QA testing, app launch
Team Structure
- 1 Project Manager
- 2 React Native Developers
- 1 Backend Developer
- 1 UI/UX Designer
- 1 QA Engineer
- An agile process ensured iterative testing, with educators and child therapists piloting the app to refine usability and safety.
Tangible Result
- 99.9% uptime with Firebase + AWS-backed hosting
- <2 seconds message delivery latency
- High adoption among pilot testers (educators & child therapists)
- 100% flagged content is moderated within seconds
- 40% increase in kid-to-kid interactions through guided prompts
— Founder, FKL
